"Zama," inspired by a Sanskrit word for tranquility, focuses on real food that nourishes both body and soul. We deliver healthy and organic products to you by working with dedicated farmers and producers across India to source the highest quality products. Food unites people, whether at family gatherings, festivals, or special occasions. It's the aroma in the kitchen, the laughter while cooking, and the joy of sharing a meal with loved ones. We celebrate India's rich culture and traditions through our products, bringing the essence of India to your table.

Zama is your one-stop shop for your healthy kitchen needs. We offer a variety of exceptional products directly sourced from our Indian producers. Our categories include fruits & veggies (Mumbai & Pune only), millets, dals, rice flours, spices, condiments, sauces, cold pressed oils, honey, and much more (Pan-India).

Shopping on Zama offers several advantages over traditional supermarkets. We ensure all fresh produce is delivered to your doorstep within 24 hours of harvesting, guaranteeing maximum freshness. Our products are completely authentic as we work with dedicated farmers and producers across India. You can easily search for exactly what you want, browse and discover new products, and enjoy a seamless shopping experience delivered straight to your door. 

While faster delivery options are convenient for last-minute needs, Zama offers unparalleled quality and authenticity. We work directly with dedicated farmers and producers, ensuring your groceries meet the highest standards of freshness & quality through our Zama Standards. Grocery shopping directly impacts our health and well-being and that of our family. While quick delivery is useful, the quality of the food we consume is far more important.

At Zama, we provide you with the highest quality products through a transparent and rigorous process.

These are the Zama Standards:

• Region-wise Sourcing: We source products from various regions across India, ensuring that we capture the best products and qualities specific to each area. We collaborate closely with producers across India, building strong relationships to ensure sustainable and ethical farming practices. This partnership helps us maintain the quality and authenticity of our products.
• Inclusive Sourcing: We work with a diverse range of organic and natural producers across India. Our primary focus is on the genuineness of the produce, achieved through multiple checks. We support all sustainable and responsible producers and give them opportunities to thrive.
• Initial Assessment: Every producer undergoes an initial assessment that includes farm visits, detailed sample testing, and a review of their growing and production processes.
• Traditional Practices: We highly value traditional and indigenous practices that enhance the quality and authenticity of the produce.
• Taste Tests: Taste is paramount. All products undergo rigorous taste and quality testing to ensure they meet our standards. This guarantees that our customers enjoy the best-tasting products available.
• Adulteration Tests: To maintain purity and safety, our products undergo adulteration tests in our in-house lab. These tests ensure that our products meet our high standards.
• Third-Party Lab Tests: We get our products consistently checked at a NABL accredited lab facility to further ensure our products are meeting our standards.

We provide detailed product information regarding our products on the website. We are dedicated to transparency and customer satisfaction.

Yes, sustainable agriculture is significantly better for the environment. It promotes biodiversity, reduces pollution, conserves water, reduces soil erosion, and increases soil fertility. Our farmers avoid synthetic nitrogen fertilizers, which require large amounts of fossil fuels to produce, and steer clear of chemical pesticides and fertilizers, preventing pollution. This approach benefits nearby birds, animals, and the people living on and near the farms. Better agricultural practices help maintain a healthy ecosystem while producing safer, healthier products for our customers.

We work directly with farmers, artisans, and producers, which allows us to get their products to us (and then to you) very quickly compared to traditional stores and vendors. That means better, fresher, more delicious food for you.

You can call us or WhatsApp on +91 7045856105, or WhatsApp us on +91 8104965913. Our customer service hours are Monday-Sunday 9:30 am-7 pm.

We are here to help. Our customer service hours are Monday-Sunday 9:30am-7pm*. We will surely reply to you!

*except on national and public holidays

We value your feedback and continuously strive to improve our service. You can provide feedback by contacting our customer service directly. Please WhatsApp +91 8104965913 or +91 7045856105.

Please check the product descriptions and labels. We list all ingredients and potential allergens for each product. For more information, please WhatsApp +91 8104965913 or +917045856105.

You can stay informed by subscribing to our newsletter, following us on social media, and regularly checking our website for updates and announcements. If you would like to be a part of our regular broadcasts and updates, please WhatsApp us at +91 8104965913 or +917045856105 and we’ll add you to the list!

Yes, we can set up a recurring delivery schedule for your favourite products and enjoy the convenience of regular deliveries. WhatsApp us at +91 8104965913 or +91 7045856105 to set it up.

We provide detailed product descriptions and ingredient lists to help you make informed choices. You can also use filters on our website to shop according to your preferences. For more information, please feel free to WhatsApp us at +91 8104965913 or +91 7045856105.

We're here to provide you with the best service possible. If you have any specific requests, please mention it in the comments section while placing your order. We will try our best to take care of it.

Yes, we offer bulk purchasing options for certain products. Please visit our Buy More Save More section on our website. Alternatively, you can contact our customer service for more information on +91 8104965913 or +91 7045856105.

Yes, we supply to both domestic and international business customers. We offer options for bulk orders, private label, and retail supply. For more information and to place business orders, please email us at salesteam@zamaorganics.com or WhatsApp us at +91 8104965923. We offer competitive pricing and ensure timely delivery for all orders. Whether you're a retailer, restaurant, or any other business, we can cater to your specific needs with our high quality products. Visit our B2B page here.

Proper storage is essential to maintain the quality of our products. We have listed detailed storage suggestions to help you store your items in the best possible way. If you have any specific questions or need further advice, please feel free to contact us.

We are constantly working to improve our website experience. If you encounter any issues, please WhatsApp +91 8104965913 or +91 7045856105, and our team will resolve them immediately.

We accept all major credit cards, debit cards, UPI and Bank Transfers and G-Pay.

Wonderful! Have them reach out to us on support@zamaorganics.com. You could also fill out the “Contact Us” page on the bottom right side out our website and our team shall reach out to you promptly.

Yes, we can! We are still working on our website. For now, you can place your orders from anywhere in the world by reaching us on WhatsApp at +91 8104965913 or +91 7045856105. We can ship to over 60 countries worldwide.

• We dispatch products within 2 working days.
• Delivery takes about 6-10 working days, depending on your location. A tracking link will be shared with you.
• We will send a payment link for you to process and confirm your order. We accept payments in over 80 currencies.
• Extra charges such as customs clearance fees, import duties, or other taxes may apply depending on your country's regulations. These do not necessarily apply to all countries or every international shipment.
• Some products cannot be shipped to specific countries – we will inform you when you place your order.

We deliver to all pincodes in India. Our groceries can be couriered nationwide; however our fresh produce is currently only available for Mumbai & Pune customers.

We offer free delivery on orders above ₹1500. For orders under ₹1500, a delivery fee applies.

While we strive to deliver your order as soon as possible, we cannot commit to specific delivery times due to varying conditions such as traffic and location. Here are some helpful details:

For Mumbai Deliveries:

• Deliveries happen everyday except on few national/public holidays.
• Orders placed before 1 pm are eligible for same-day delivery. You can choose this option at checkout.
• Orders placed after 1 pm will be delivered by the next working day.
• We aim to deliver orders before 8:30 pm.

For Pune Deliveries:

• Deliveries happen on Tuesdays, Thursdays, and Saturdays except on few national/public holidays. We aim to deliver orders before 8:30 pm.
• Please place your orders the day prior.

For Pan-India Deliveries

• Orders are dispatched from our warehouse within one working day.
• We will share a tracking link once your order has been dispatched so you can track its progress.

Mumbai orders can still be delivered after the cut off time if notified before 4:00 pm. We will use third party delivery providers such as Dunzo, Borzo, or Porter, which will be charged at actual rates.

We understand the need for urgent/priority deliveries. Please WhatsApp message on +91 7045856105 or +918104965913 and we will surely help the best we can!

We deliver Mon-Sun 11 am-9 pm, We’re closed on New Years Day, Republic Day, Holi, Gudi Padwa, Maharashtra Day, Independence Day, Janmashtmi, Ganesh Chaturti, Gandhi Jayanti, Dussera, Diwali, Bhaidooj, and Christmas Day.

If you’re not home, our delivery personnel will follow the delivery instructions you provide. We recommend leaving specific instructions for a safe drop-off location.

Yes, you can provide special delivery instructions during the checkout process. This includes details like where to leave your package or any specific handling or packaging requests.

Currently, we operate exclusively online. However, we are committed to providing excellent service through our website and delivery network.

Your selected payment method will be authorised at checkout, then charged in full for your order through a secure payment gateway. 

We accept all major credit cards, debit cards, UPI and Bank Transfers and G-Pay through our secure payment gateway.

Enter your code during in your cart or at checkout and click APPLY.

If an item is out of stock, we will notify you and offer a refund for that item, which will be credited to your original mode of payment in 2-3 working days.

We want you to be completely satisfied with your order! If you're not, please let us know, and we'll do our best to make it right. You can reach us on WhatsApp at +91 8104965913 or +91 7045856105.

Please note: For fresh produce, all complaints must be made at the time of delivery. We are happy to help you immediately and refund the amount or replace the item(s) in your next order. For groceries, we can refund the amount or replace the item(s) if the complaint is within 7 days of delivery. Our items are grown/made without chemical pesticides, fertilizers, preservatives, additives, and so on, making them more sensitive. Click here to review our refund policy.

We have also created storage suggestions to help you store them as best as possible.

Rescheduling an order is not possible. In case of any emergency, you could WhatsApp or call us on+91 8104965913 or +91 7045856105 and we will try and help you best we can!

Reducing our environmental impact is a core value at Zama. We use plastic only when essential. For fresh produce, we use bags made from vegetable compost or punnet boxes to protect the produce, which would otherwise lead to food waste. For certain groceries, we use PET jars or bottles to prevent breakages. We are actively working to reduce our plastic use without compromising product quality or durability. Please feel free to return any plastic packaging you can’t recycle, and we’ll recycle it responsibly.

We use packaging to ensure hygiene and the safe delivery of our products. Without packaging, glass bottles would break, leafy greens would dehydrate, fragile items like tomatoes and mushrooms would be easily damaged, and we wouldn't be able to weigh out portions accurately. Packaging helps in preserving the quality, durability, and freshness of all groceries, ensuring they reach you in the best possible condition.

We are all about building a community. If possible, please return packaging items to us so we can reuse or recycle them and be more conscious towards building a sustainable environment. We’re in this together!

We aim to give you great tasting, ethically produced food, while trying to have a minimal impact on the environment. We avoid mechanically washing our products as it can damage them, reduce shelf life, nutritional content and flavour. Washing is best done as close to eating as possible, so we leave this job to you. Our philosophy on packaging is also simple - use as little as possible without compromising quality.