Shipping policy
SHIPPING & DELIVERY POLICY
At Zama, we strive to provide the best service possible, ensuring your products reach you in the best condition. Please note the details below:
A complete postal address, including pin code, email id, and contact number, is essential to help us ship your order. Kindly cross-check your pin code and contact number before completing your order.
Delivery Locations:
- Mumbai: Deliveries happen every day except on a few national/public holidays. Orders placed before 1 pm are eligible for same-day delivery. Orders placed after 1 pm will be delivered by the next working day. We aim to deliver orders before 8:30 pm.
- Pune: Deliveries happen on Tuesdays, Thursdays, and Saturdays except on a few national/public holidays. Please place your orders the day prior. We aim to deliver orders before 8:30 pm.
- Pan-India: Orders are dispatched from our warehouse within one working day. We will share a tracking link once your order has been dispatched so you can track its progress.
- International: We ship to over 60 countries worldwide. We dispatch products within 2 working days. Delivery takes about 5-8 working days, depending on your location. A tracking link will be shared with you. Extra charges such as customs clearance fees, available products, import duties, or other taxes may apply depending on your country's regulations.
Free Shipping: Free shipping applies when the total order value is above ₹1500 or only if specified as part of promotional campaigns or special offers.
For any further clarifications, please contact us at +91 8104965913 or +91 7045856105. View our FAQs here.